Water Damage Restoration in Gladewater, TX

Water damage restoration serving Gladewater, TX

If your Gladewater home or business has standing water, a burst pipe, or a soaked ceiling, tell us what happened any time and we’ll line up a local crew. It’s free to ask.

Gladewater is a small city that spans two counties: most of it lies in Gregg County, with a portion reaching into Upshur County. That split doesn’t change how restoration works. Crews that cover Gregg and Upshur counties already treat Gladewater as part of their regular service area, alongside nearby Longview and Kilgore.

Why Gladewater homes see water damage

Two things drive most water damage calls here: the age of the city’s water infrastructure, and the Sabine River bottomland that runs along the edge of town.

Gladewater’s water supply comes from Lake Gladewater, a municipal reservoir the city built in the early 1950s specifically to serve the community. The city treats that water at its own surface water plant. Parts of the distribution system carrying that water into homes are decades old, and city officials have pointed to that age as a factor in past infrastructure problems.

That became clear during the February 2021 winter storm. With days of hard freeze and ice sitting on pipes that in some cases dated back 60 to 80 years, Gladewater’s system took real damage. The city later put roughly $1.2 million into water plant repairs tied to that storm, on top of engineering work to plan longer term fixes. Inside individual homes, the same freeze is what causes a supply line in an attic, garage, or exterior wall to split and then flood a room once things thaw. If your home has already gone through one hard freeze without incident, that doesn’t mean the plumbing is fine. Small cracks from an old freeze often don’t leak until pressure or temperature shifts again.

The Sabine River runs near Gladewater, and Lake Gladewater itself sits close to town. Heavy rain in this part of East Texas can raise both quickly. The lake and nearby roads have been closed in the past after fast, heavy rainfall, and the river gauge near Gladewater is one the National Weather Service watches for moderate to severe flood stages. If your property is close to the river bottom or the lake, water can move onto the property faster than it drains away, which is why quick extraction matters before it soaks into subfloors and framing.

What to do while you wait for help

• Shut off the water at the main valve if a pipe is actively leaking.
• Move furniture, rugs, and boxes off wet flooring if you can do it safely.
• Do not run electrical devices in standing water.
• Take a few photos before cleanup starts, for your insurance file.
• If the water may have touched sewage or floodwater from outside, stay out of that area. See our sewage cleanup page for what that involves.

Related services

We can also help with burst and frozen pipes, mold remediation if water sat for more than a day or two, flood cleanup after heavy rain events, and fire and smoke damage cleanup. If you’re trying to plan for the expense, our water damage cost guide and insurance guide walk through what’s typically covered and what isn’t, as part of the broader water damage restoration across East Texas we help with. The same coverage area includes restoration help in Longview.