Terms and Disclosure
What this service is
East Texas Water Damage Pros is a free referral service. We are not a restoration contractor. We do not perform, supervise, or guarantee any restoration, mold remediation, fire cleanup, or related work. Any restoration company you’re referred to is an independently owned and operated business, not our employee, contractor, franchisee, or agent.
Compensation disclosure
We may be paid by the restoration companies in our network when a call we route results in a referral or a completed job. It also does not influence which company happens to serve your specific area on a given call; routing is based on location and availability, not on which company pays the most.
No warranty on provider work
Because the companies you’re connected with are independent businesses, we make no warranty or guarantee, express or implied, about the quality, timeliness, licensing status, insurance coverage, pricing, or outcome of any work performed. That includes, without limitation, any claim about how quickly a company will arrive, how a job will be priced, or whether a specific repair will resolve your issue. Any dispute about work performed, pricing, or scheduling is between you and the company that did the work.
Provider independence
Restoration companies in our network set their own prices, staffing, scheduling, licensing, and insurance. We do not control their day-to-day operations and do not audit every job they perform. Before agreeing to work, confirm the company’s license and insurance status directly with them, and get a written, itemized estimate. See our About page for more detail on vetting a provider.
Informational content, not professional advice
The content on this site, including descriptions of water categories, drying timelines, mold risk windows, insurance coverage patterns, and cost ranges, is provided for general information only. It is not professional restoration, engineering, legal, or insurance advice, and it should not be treated as a substitute for an on-site assessment of your specific property, a conversation with your insurance agent or adjuster, or advice from a licensed professional. Facts and figures cited on this site come from sources noted where the claim appears (for example the EPA, the Texas Department of Insurance, the Texas Department of Licensing and Regulation, or IICRC standards), but conditions at your property may differ from any general range or timeline described here.
Limitation of liability
To the fullest extent allowed by law, we are not liable for any damages, direct or indirect, arising from your use of this site, your call to the number listed on it, or the acts or omissions of any restoration company you’re referred to.
Changes to these terms
We may update these terms as the service changes. The date at the bottom of this page reflects the last update. Continuing to use the site after an update means you accept the revised terms.
Contact
Questions about these terms can be sent to hello@easttexaswaterdamagepros.com.